Stop Fraud While the Call Is Still Active
Real-time fraud prevention designed for banks, fintechs, and contact centres.
Are your customers being scammed while they’re on a call?
Yes — and it’s happening more often than you think!!
Fraudsters impersonate trusted institutions, convincing users to make payments or share sensitive data in real time during a phone call. By the time the call ends and traditional fraud detection kicks in, it’s often too late. The transaction is complete, and the damage is done.
What if you could detect and stop the scam — mid-call?
That’s exactly what Call Identify enables.
By analyzing mobile call metadata directly from mobile networks in real time, Call Identify identifies high-risk behaviors while the call is still active. Your systems can then step in — pause the transaction, prompt for re-verification, or alert your fraud team — all in real time.
It’s silent, seamless, and invisible to the user — and it works when your customer needs it most.
Use Cases
Stop Authorised Push Payment (APP) fraud mid-call
Automatically flag risky transactions initiated during live scam calls
Empower contact centres to make smarter, real-time decisions
Detect suspicious behaviour without disrupting genuine calls
Safeguard elderly or at-risk users during impersonation attempts
Key Benefits
Actively blocks Authorised Push Payment (APP) fraud while in motion
Flags suspicious patterns from ongoing mobile calls
Can be easily integrated into your current telephony system
Deployed via secure, lightweight APIs with minimal effort
What You Get
Real-time detection of active, high-risk calls
Transaction-level protection while the threat is live
Improved fraud prevention outcomes and CX
Zero user friction — no app or input needed
Fully compliant, privacy-respecting design